.ops-shell { width: 100%; min-height: 100vh; margin: 0; padding-bottom: 42px; overflow: hidden; border: 0; border-radius: 0; background: #0b1215; }
.ops-topbar { display: flex; align-items: center; min-height: 76px; padding: 0 24px; border-bottom: 1px solid var(--line); background: rgba(8,14,16,.93); }
.ops-topbar nav { display: none; }
.ops-topbar nav a, .ops-topbar nav button { padding: 11px 14px; border: 1px solid transparent; border-radius: 11px; color: var(--muted); background:transparent; text-decoration: none; font:inherit; font-size: .84rem; font-weight: 700; cursor:pointer; }
.ops-topbar nav a.is-active { border-color: var(--line); color: var(--text); background: var(--surface-2); }
.ops-topbar .system-status { margin-left: auto; }
.ops-owner { display: flex; align-items: center; gap: 15px; margin-left: auto; }
.ops-owner > span:first-child { display: grid; gap: 2px; padding-right: 15px; border-right: 1px solid var(--line); }
.ops-owner small { color: var(--muted-2); font-size: .58rem; font-weight: 800; letter-spacing: .12em; }
.ops-owner strong { font-size: .78rem; }
.ops-owner .system-status { margin: 0; }
.ops-owner .system-status.is-stale { color: var(--danger); }
.ops-owner .system-status.is-stale i { background: var(--danger); box-shadow: none; }
.ops-owner button { min-height: 36px; padding: 0 12px; border: 1px solid var(--line); border-radius: 10px; color: var(--muted); background: var(--surface-2); font: inherit; font-size: .72rem; font-weight: 750; cursor: pointer; }
#ops-content { width: min(100%, 2220px); margin: 0 auto; padding: 38px 42px 0; }
.ops-heading { display: flex; align-items: flex-end; justify-content: space-between; gap: 20px; margin-bottom: 28px; }
.ops-heading h1 { margin: 10px 0 7px; font-size: clamp(2rem,3vw,2.8rem); letter-spacing: -.055em; }
.ops-heading p { margin: 0; color: var(--muted); }
.ops-metrics { grid-template-columns: repeat(6,1fr); }
.ops-metrics .metric { min-height: 150px; }
.economics-strip { display:grid; grid-template-columns:repeat(4,minmax(0,1fr)); margin-top:16px; overflow:hidden; border:1px solid var(--line); border-radius:16px; background:rgba(255,255,255,.018); }
.economics-strip article { padding:16px 18px; border-left:1px solid var(--line); }
.economics-strip article:first-child { border-left:0; }
.economics-strip span,.economics-strip strong,.economics-strip small { display:block; }
.economics-strip span { color:var(--muted-2); font-size:.62rem; font-weight:850; letter-spacing:.11em; }
.economics-strip strong { margin:9px 0 4px; color:var(--text); font-size:1.25rem; }
.economics-strip small { color:var(--muted); font-size:.68rem; line-height:1.4; }
.incidents-panel { margin-top:16px; overflow:hidden; }
.incidents-panel > header { display:flex; align-items:center; justify-content:space-between; padding:17px 20px; border-bottom:1px solid var(--line); }
.incidents-panel h2 { margin:7px 0 0; font-size:1.12rem; }
.incident-list { display:grid; grid-template-columns:repeat(2,minmax(0,1fr)); gap:1px; background:rgba(151,202,196,.08); }
.incident { display:grid; grid-template-columns:auto minmax(0,1fr) auto; align-items:center; gap:12px; min-height:68px; padding:13px 17px; border:0; color:var(--text); background:#091214; text-align:left; }
.incident:hover { background:rgba(101,225,205,.045); }
.incident > i { width:9px; height:9px; border-radius:50%; background:var(--gold); box-shadow:0 0 16px rgba(225,178,87,.6); }
.incident.is-critical > i { background:var(--danger); box-shadow:0 0 16px rgba(255,104,122,.6); }
.incident strong,.incident small { display:block; }
.incident strong { font-size:.78rem; }
.incident small,.incident time { margin-top:4px; color:var(--muted); font-size:.69rem; }
.incident time { white-space:nowrap; }
.incident-main { padding:0; border:0; color:inherit; background:transparent; text-align:left; cursor:pointer; }
.incident-action { min-height:30px; padding:0 10px; border:1px solid rgba(101,225,205,.2); border-radius:9px; color:var(--mint); background:rgba(101,225,205,.06); font:inherit; font-size:.68rem; font-weight:800; cursor:pointer; }
.incident-action.is-assigned { color:var(--muted); border-color:var(--line); background:rgba(255,255,255,.025); cursor:default; }
.incident-meta { display:grid; justify-items:end; gap:7px; }
.incident-empty { display:flex; align-items:center; gap:12px; grid-column:1/-1; min-height:72px; padding:15px 20px; background:#091214; }
.incident-empty > i { display:grid; width:30px; height:30px; place-items:center; border:1px solid rgba(101,225,205,.24); border-radius:50%; color:var(--mint); background:rgba(101,225,205,.07); font-style:normal; }
.incident-empty strong,.incident-empty small { display:block; }
.incident-empty small { margin-top:3px; color:var(--muted); font-size:.72rem; }
.admin-pagination { display:flex; align-items:center; justify-content:center; gap:14px; padding:16px; color:var(--muted); font-size:.8rem; }
.admin-pagination button { min-height:36px; padding:6px 14px; border:1px solid var(--line); border-radius:9px; color:var(--text); background:var(--surface-2); font:inherit; font-weight:700; cursor:pointer; }
.admin-pagination button:disabled { opacity:.4; cursor:default; }
.admin-pagination button:focus-visible { outline:2px solid var(--mint); outline-offset:2px; }
.admin-directory .health { justify-self:start; align-self:center; }
.ops-table-panel { margin-top: 16px; overflow: hidden; }
.payment-provider-panel { display:flex; align-items:center; justify-content:space-between; gap:20px; margin-top:16px; padding:18px 20px; border-color:rgba(101,225,205,.18); background:linear-gradient(110deg,rgba(101,225,205,.055),rgba(255,255,255,.012) 50%); }
.notification-panel { display:flex; align-items:center; justify-content:space-between; gap:20px; margin-top:16px; padding:18px 20px; border-color:rgba(225,178,87,.2); background:linear-gradient(110deg,rgba(225,178,87,.055),rgba(255,255,255,.012) 50%); }
.notification-panel h2 { margin:7px 0 3px; font-size:1.15rem; }
.notification-panel p { margin:0; color:var(--muted); font-size:.78rem; }
.payment-provider-panel h2 { margin:7px 0 3px; font-size:1.15rem; }
.payment-provider-panel p { margin:0; color:var(--muted); font-size:.78rem; }
.backup-panel { display:flex; align-items:center; justify-content:space-between; gap:20px; margin-top:16px; padding:18px 20px; border-color:rgba(90,168,255,.2); background:linear-gradient(110deg,rgba(90,168,255,.06),rgba(255,255,255,.012) 50%); }
.backup-panel h2 { margin:7px 0 3px; font-size:1.15rem; }
.backup-panel p,.backup-panel small { display:block; margin:0; color:var(--muted); font-size:.75rem; }
.backup-panel > div:last-child { text-align:right; }
.payment-provider-actions { display:flex; align-items:center; gap:10px; }
.payment-provider-actions .ops-state.is-off { color:var(--muted); background:rgba(255,255,255,.035); }
.payment-provider-actions .ops-state.is-warning { color:var(--gold); background:rgba(225,178,87,.08); }
.payment-settings-dialog { width:min(660px,calc(100vw - 32px)); }
.payment-settings-dialog form { gap:14px; }
.payment-settings-dialog h2 { margin:8px 0 5px; }
.payment-settings-dialog label > small { display:block; margin-top:4px; color:var(--muted); font-size:.72rem; font-weight:500; }
.payment-enable { display:flex!important; align-items:center; justify-content:space-between; gap:20px; padding:13px 14px; border:1px solid var(--line); border-radius:11px; background:rgba(255,255,255,.018); }
.payment-enable input { width:20px!important; min-height:20px!important; accent-color:var(--mint); }
.connection-result { min-height:20px; color:var(--mint); font-size:.78rem; }
.connection-result.is-error { color:var(--danger); }
.payment-settings-dialog code { overflow-wrap:anywhere; color:var(--mint); }
.notification-fields { display:grid; grid-template-columns:minmax(0,1fr) 150px; gap:10px; }
.ops-table-tools { align-items: flex-end; }
.ops-filters { display: flex; align-items: center; gap: 8px; }
.ops-filters select { min-height: 42px; padding: 0 34px 0 12px; border: 1px solid var(--line); border-radius: 11px; color: var(--text); background: var(--surface-2); font: inherit; font-size: .78rem; }
.ops-table-wrap { max-height: min(520px, calc(100vh - 390px)); overflow: auto; border-top: 1px solid var(--line); }
table { width: 100%; border-collapse: collapse; text-align: left; }
th { position: sticky; z-index: 1; top: 0; padding: 13px 20px; color: #667b7d; background: #0a1214; font-size: .65rem; letter-spacing: .13em; }
td { padding: 16px 20px; border-top: 1px solid rgba(151,202,196,.08); color: #aab8b8; font-size: .8rem; }
td strong, td small { display: block; }
td strong { color: var(--text); font-size: .86rem; }
td small { margin-top: 4px; color: var(--muted-2); }
tbody tr { cursor: pointer; transition: background .16s ease; }
tbody tr:hover, tbody tr:focus { outline: none; background: rgba(101,225,205,.035); }
.ops-state { display: inline-flex; padding: 5px 8px; border-radius: 999px; color: var(--mint); background: rgba(101,225,205,.07); font-size: .68rem; font-weight: 800; }
.ops-state.is-past_due, .ops-state.is-suspended { color: var(--danger); background: rgba(255,104,122,.08); }
.ops-state.is-danger { color:var(--danger); background:rgba(255,104,122,.1); }
.request-note { color: var(--gold); }
.ops-loading, .ops-denied { min-height: calc(100vh - 150px); place-items: center; align-content: center; padding: 40px; text-align: center; }
.ops-loading { display: grid; color: var(--muted); }
.ops-denied { display: grid; }
.ops-denied span { color: var(--danger); font-size: .75rem; font-weight: 800; letter-spacing: .12em; }
.ops-denied h1 { max-width: 550px; margin: 15px auto 24px; font-size: 2rem; }
.ops-denied.is-inline { display:flex; min-height:0; align-items:center; justify-content:center; flex-wrap:wrap; gap:8px 16px; margin:16px 42px 0; padding:12px 16px; border:1px solid rgba(255,143,151,.3); border-radius:12px; background:rgba(255,143,151,.06); text-align:left; }
.ops-denied.is-inline h1 { max-width:none; margin:0; font-size:1rem; }
.ops-denied.is-inline p { margin:0; color:var(--muted); font-size:.8rem; }
.client-dialog { width: min(760px, 96vw); max-height: 94vh; margin: auto 0 auto auto; padding: 0; overflow: hidden; border: 0; border-left: 1px solid var(--line); border-radius: 24px 0 0 24px; color: var(--text); background: #091113; box-shadow: -35px 0 100px rgba(0,0,0,.5); }
.client-dialog::backdrop { background: rgba(1,6,7,.72); backdrop-filter: blur(8px); }
.step-up-dialog { width:min(480px,calc(100vw - 32px)); margin:auto; padding:24px; border:1px solid var(--line); border-radius:18px; color:var(--text); background:#091113; }
.step-up-dialog::backdrop { background:rgba(1,6,7,.75); }
.step-up-dialog form { display:grid; gap:16px; }
.step-up-dialog h2,.step-up-dialog p { margin:0; }
.step-up-dialog label { display:grid; gap:8px; }
.step-up-dialog input { width:100%; min-height:44px; padding:10px 12px; border:1px solid #536b73; border-radius:8px; background:#17262c; color:#f1f7f7; font-size:16px; }
.step-up-dialog input:focus { outline:2px solid #62d5c8; outline-offset:2px; }
.step-up-dialog .button-primary { background:#62d5c8; color:#071011; border:1px solid #62d5c8; }
.step-up-dialog p { line-height:1.5; }
.step-up-dialog pre { white-space:pre-wrap; overflow-wrap:anywhere; }
.step-up-actions { display:flex; flex-wrap:wrap; justify-content:flex-end; gap:10px; }
#security-log-dialog { width:min(720px,calc(100vw - 32px)); max-height:85vh; overflow:auto; }
#security-log-dialog p { margin:12px 0; }
#security-log-entries { white-space:pre-wrap; font:inherit; font-size:14px; line-height:1.7; }
.client-drawer { display: flex; max-height: 94vh; flex-direction: column; }
.client-drawer > header { display: flex; align-items: flex-start; justify-content: space-between; gap: 20px; padding: 25px 28px; border-bottom: 1px solid var(--line); }
.client-drawer h2 { margin: 8px 0 5px; font-size: 1.65rem; }
.client-drawer p { margin: 0; color: var(--muted); }
.client-detail { display: grid; flex: 1; min-height: 0; align-content: start; grid-auto-rows: max-content; gap: 14px; padding: 20px 28px 30px; overflow-x: hidden; overflow-y: auto; }
.client-summary-grid { display: grid; grid-template-columns: repeat(3,1fr); gap: 10px; }
.client-summary-grid article, .client-section, .decision-card { border: 1px solid var(--line); border-radius: 16px; background: rgba(255,255,255,.018); }
.client-summary-grid article { padding: 16px; }
.client-summary-grid span, .client-section header span, .decision-card span { color: var(--mint); font-size: .64rem; font-weight: 850; letter-spacing: .13em; }
.client-summary-grid strong, .client-summary-grid small { display: block; }
.client-summary-grid strong { margin: 10px 0 3px; font-size: .94rem; }
.client-summary-grid small { color: var(--muted); font-size: .72rem; }
.decision-card { display: flex; align-items: center; justify-content: space-between; gap: 18px; padding: 18px; border-color: rgba(225,178,87,.25); background: rgba(225,178,87,.045); }
.decision-card h3 { margin: 7px 0 4px; font-size: 1.2rem; }
.decision-card p { font-size: .76rem; }
.decision-card > div:last-child { display: flex; gap: 8px; }
.client-section { overflow: hidden; }
.client-section > header { display: flex; justify-content: space-between; padding: 14px 16px; border-bottom: 1px solid var(--line); }
.ops-assistant-list article { display: grid; grid-template-columns: 1fr auto auto; align-items: center; gap: 12px; padding: 13px 16px; border-top: 1px solid rgba(151,202,196,.07); }
.ops-assistant-list article:first-child { border-top: 0; }
.ops-assistant-list strong, .ops-assistant-list small { display: block; }
.ops-assistant-list small { margin-top: 3px; color: var(--muted); font-size: .72rem; }
.ops-assistant-list em { color: var(--muted); font-size: .72rem; font-style: normal; }
.usage-grid { display:grid; grid-template-columns:1fr 1fr; gap:1px; background:rgba(151,202,196,.07); }
.usage-grid article { padding:14px 16px; background:#0a1315; }
.usage-grid strong,.usage-grid small { display:block; }
.usage-grid strong { font-size:.78rem; }
.usage-grid small { margin-top:4px; color:var(--muted); font-size:.7rem; }
.usage-grid article > span { display:block; height:4px; margin-top:10px; overflow:hidden; border-radius:10px; background:rgba(255,255,255,.06); }
.usage-grid article > span i { display:block; height:100%; border-radius:inherit; background:linear-gradient(90deg,var(--mint),#5aa8ff); box-shadow:0 0 12px rgba(101,225,205,.35); }
.payment-list,.connection-list,.client-incident-list { padding:6px 16px; }
.payment-list article,.connection-list article { display:grid; grid-template-columns:1fr auto auto; align-items:center; gap:12px; padding:11px 0; border-top:1px solid rgba(151,202,196,.07); }
.payment-list article:first-child,.connection-list article:first-child { border-top:0; }
.payment-list strong,.payment-list small,.connection-list strong,.connection-list small { display:block; }
.payment-list small,.connection-list small { margin-top:3px; color:var(--muted); font-size:.69rem; }
.payment-list > p,.connection-list > p { color:var(--muted); font-size:.75rem; }
.client-incident-list article { padding:11px 0; border-top:1px solid rgba(151,202,196,.07); }
.client-incident-list article:first-child { border-top:0; }
.client-incident-list strong,.client-incident-list small { display:block; }
.client-incident-list strong { color:var(--gold); font-size:.78rem; }
.client-incident-list article.is-critical strong { color:var(--danger); }
.client-incident-list small { margin-top:4px; color:var(--muted); font-size:.69rem; }
.client-alerts { border-color:rgba(225,178,87,.24); }
.emergency-section { border-color:rgba(255,104,122,.16); }
.emergency-section.is-stopped { background:rgba(255,104,122,.035); }
.emergency-section > header b { color:var(--danger); font-size:.64rem; letter-spacing:.08em; }
.emergency-control { display:flex; align-items:flex-end; gap:10px; padding:14px 16px; }
.emergency-control label { display:grid; flex:1; gap:6px; color:var(--muted); font-size:.7rem; }
.emergency-control input { width:100%; min-height:40px; padding:8px 11px; border:1px solid var(--line); border-radius:9px; color:var(--text); background:#101c20; font:inherit; }
.emergency-control > div { flex:1; }
.emergency-control strong,.emergency-control small { display:block; }
.emergency-control small { margin-top:4px; color:var(--muted); font-size:.7rem; }
.support-control { display:flex; align-items:flex-end; gap:10px; padding:14px 16px; }
.support-control > div,.support-control label:first-of-type { flex:1; }
.support-control label { display:grid; gap:6px; color:var(--muted); font-size:.7rem; }
.support-control input,.support-control select { min-height:40px; padding:8px 11px; border:1px solid var(--line); border-radius:9px; color:var(--text); background:#101c20; font:inherit; }
.support-control strong,.support-control small { display:block; }
.support-control small { margin-top:4px; color:var(--muted); font-size:.7rem; }
.support-result { max-height:320px; margin:0 16px 16px; padding:13px; overflow:auto; border:1px solid var(--line); border-radius:10px; color:var(--muted); background:#071011; font-size:12px; white-space:pre-wrap; }
.button-danger { border:1px solid rgba(255,104,122,.5); color:#ffd9de; background:rgba(255,104,122,.13); }
.health { padding: 5px 8px; border-radius: 999px; color: var(--muted); background: rgba(255,255,255,.035); font-size: .66rem; font-weight: 800; }
.health.is-live { color: var(--mint); background: rgba(101,225,205,.07); }
.health.is-danger { color: var(--danger); background: rgba(255,104,122,.07); }
.status-actions { display: flex; flex-wrap: wrap; gap: 7px; padding: 14px 16px; }
.status-actions button { padding: 8px 11px; border: 1px solid var(--line); border-radius: 10px; color: var(--muted); background: transparent; cursor: pointer; font: inherit; font-size: .74rem; }
.status-actions button.is-active { border-color: rgba(101,225,205,.25); color: var(--mint); background: rgba(101,225,205,.07); }
.status-control { display:grid; grid-template-columns:1fr 210px; gap:10px; padding:14px 16px 0; }
.status-control label { display:grid; gap:6px; color:var(--muted); font-size:.69rem; }
.status-control input { min-height:40px; padding:8px 11px; border:1px solid var(--line); border-radius:9px; color:var(--text); background:#101c20; font:inherit; }
.event-list { padding: 8px 16px; }
.event-list article { display: flex; gap: 11px; padding: 10px 0; border-top: 1px solid rgba(151,202,196,.07); }
.event-list article:first-child { border-top: 0; }
.event-list i { width: 7px; height: 7px; margin-top: 5px; border-radius: 50%; background: var(--mint); box-shadow: 0 0 12px rgba(101,225,205,.5); }
.event-list strong, .event-list small { display: block; }
.event-list strong { font-size: .78rem; }
.event-list small { margin-top: 4px; color: var(--muted); font-size: .69rem; }
.template-dialog { width:min(1120px,calc(100vw - 36px)); max-height:calc(100vh - 36px); padding:0; border:1px solid var(--line-strong); border-radius:24px; background:var(--surface); color:var(--text); box-shadow:0 30px 100px rgba(0,0,0,.45); }
.template-workspace > header { display:flex; justify-content:space-between; gap:24px; padding:26px 28px 20px; border-bottom:1px solid var(--line); }
.template-workspace h2 { margin:6px 0; font-size:28px; }
.template-workspace p { margin:0; color:var(--muted); }
.template-layout { display:grid; grid-template-columns:260px minmax(0,1fr); min-height:600px; }
#template-list { padding:18px; border-right:1px solid var(--line); background:rgba(255,255,255,.012); }
#template-list button { display:flex; width:100%; flex-direction:column; gap:4px; padding:13px 14px; margin-bottom:8px; border:1px solid transparent; border-radius:12px; background:transparent; color:var(--text); text-align:left; }
#template-list button small { color:var(--muted); }
#template-list button.is-active { border-color:var(--line-strong); background:var(--accent-soft); box-shadow:inset 3px 0 var(--mint); }
#template-form { padding:22px 26px 28px; overflow-y:auto; }
#template-form > label,.template-fields label { display:grid; gap:7px; margin-bottom:14px; color:var(--muted); font-weight:700; }
#template-form input,#template-form select,#template-form textarea { width:100%; border:1px solid var(--line-strong); border-radius:11px; padding:11px 12px; background:#101c20; color:var(--text); font:inherit; }
#template-form textarea { min-height:260px; resize:vertical; font-family:ui-monospace,SFMono-Regular,Menlo,monospace; font-size:13px; line-height:1.45; }
.template-fields { display:grid; grid-template-columns:1fr 1fr; gap:12px; }
.template-actions { display:flex; justify-content:flex-end; gap:10px; margin:14px 0 22px; }
.template-validation { padding:11px 13px; border:1px solid var(--line); border-radius:10px; color:var(--muted); }
.template-validation.is-ok { border-color:rgba(101,225,205,.3); color:var(--mint); background:rgba(101,225,205,.06); }
.template-validation.is-error { border-color:rgba(244,111,117,.45); color:var(--danger); background:rgba(244,111,117,.08); }
.template-versions { display:grid; gap:8px; }
.template-versions article { display:flex; align-items:center; justify-content:space-between; gap:12px; padding:11px 13px; border:1px solid var(--line); border-radius:10px; }
.template-versions article div { display:grid; gap:3px; }
.template-versions small { color:var(--muted); }
.template-versions button { border:0; background:transparent; color:var(--mint); font-weight:800; }
@media (max-width: 1180px) { .ops-metrics { grid-template-columns: repeat(3,1fr); } .economics-strip { grid-template-columns:repeat(2,1fr); } .economics-strip article:nth-child(odd) { border-left:0; } .economics-strip article:nth-child(n+3) { border-top:1px solid var(--line); } .ops-table-tools { align-items: stretch; flex-direction: column; } .ops-filters { flex-wrap: wrap; } .incident-list { grid-template-columns:1fr; } }
@media (max-width: 960px) { .ops-metrics { grid-template-columns: 1fr 1fr; } .ops-topbar nav { display:none; } }
@media (max-width: 680px) { .ops-shell { width:100%; min-height:100vh; margin:0; border:0; border-radius:0; } #ops-content { padding:26px 16px; } .ops-heading { align-items:flex-start; flex-direction:column; } .ops-metrics,.economics-strip { grid-template-columns:1fr; } .economics-strip article { border-left:0; border-top:1px solid var(--line); } .economics-strip article:first-child { border-top:0; } .ops-table-wrap { max-height:none; } table { min-width:820px; } .ops-topbar .system-status { display:none; } .ops-filters { align-items:stretch; flex-direction:column; } .client-dialog { width:100%; max-height:100vh; border-radius:0; } .client-drawer { max-height:100vh; } .client-summary-grid,.usage-grid,.status-control,.template-layout,.template-fields,.notification-fields { grid-template-columns:1fr; } .decision-card,.emergency-control { align-items:stretch; flex-direction:column; } #template-list { display:flex; gap:8px; overflow-x:auto; border-right:0; border-bottom:1px solid var(--line); } #template-list button { min-width:190px; } }

/* Professional admin shell */
.ops-shell{position:relative;padding-left:92px}.admin-rail{position:absolute;z-index:5;inset:0 auto 0 0;width:92px;display:flex;flex-direction:column;align-items:center;padding:20px 10px;border-right:1px solid var(--line);background:#071113}.admin-logo{display:grid;width:46px;height:46px;place-items:center;border:1px solid rgba(101,225,205,.24);border-radius:14px;color:var(--mint);background:rgba(101,225,205,.07);font-size:22px;text-decoration:none}.admin-rail nav{display:grid;width:100%;gap:8px;margin-top:34px}.admin-rail nav a{display:grid;justify-items:center;gap:4px;width:100%;padding:9px 3px;border:1px solid transparent;border-radius:12px;color:var(--muted);background:transparent;text-decoration:none;font:inherit;cursor:pointer}.admin-rail nav a b{font-size:17px}.admin-rail nav a span{font-size:10px;font-weight:800}.admin-rail nav a:hover,.admin-rail nav a.is-active{border-color:rgba(101,225,205,.2);color:var(--mint);background:rgba(101,225,205,.06)}.admin-cabinet{display:grid;width:42px;height:42px;margin-top:auto;place-items:center;border:1px solid var(--line);border-radius:12px;color:var(--muted);text-decoration:none}.ops-heading h1{font-size:clamp(2rem,3vw,3.4rem);letter-spacing:-.05em}.client-dialog{width:min(1180px,calc(100vw - 130px));max-height:calc(100vh - 36px);margin:auto;border:1px solid var(--line);border-radius:24px;box-shadow:0 35px 120px rgba(0,0,0,.68)}.client-drawer{max-height:calc(100vh - 36px)}.client-detail{grid-template-columns:repeat(2,minmax(0,1fr));align-items:start}.client-summary-grid,.decision-card,.admin-subscription,.client-alerts,.support-section,.emergency-section,.client-detail>.client-section:last-child{grid-column:1/-1}.admin-subscription{border-color:rgba(101,225,205,.24);background:linear-gradient(145deg,rgba(101,225,205,.045),rgba(255,255,255,.015))}.admin-subscription header b{color:var(--muted);font-size:.66rem}.admin-control-grid{display:grid;grid-template-columns:minmax(180px,1fr) 150px minmax(280px,1.5fr) auto;align-items:end;gap:10px;padding:14px 16px}.admin-control-grid.quota{border-top:1px solid rgba(151,202,196,.08)}.admin-control-grid label{display:grid;gap:6px;color:var(--muted);font-size:.69rem}.admin-control-grid input,.admin-control-grid select{width:100%;min-height:40px;padding:8px 11px;border:1px solid var(--line);border-radius:9px;color:var(--text);background:#101c20;font:inherit}.admin-note{margin:0;padding:0 16px 14px;color:var(--muted);font-size:.7rem}.client-dialog::backdrop{background:rgba(1,6,7,.8);backdrop-filter:blur(7px)}

.admin-page{min-height:calc(100vh - 170px)}.overview-actions{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin-top:18px}.overview-link{display:grid;gap:8px;padding:20px;border:1px solid var(--line);border-radius:16px;color:var(--text);background:rgba(255,255,255,.018);text-decoration:none;transition:.16s ease}.overview-link:hover{transform:translateY(-2px);border-color:rgba(101,225,205,.32);background:rgba(101,225,205,.045)}.overview-link>span{color:var(--mint);font-size:.65rem;font-weight:850;letter-spacing:.12em}.overview-link strong{font-size:1rem}.overview-link strong b{font-size:1.35rem}.overview-link small{color:var(--muted)}.overview-link.is-warning{border-color:rgba(225,178,87,.25)}.overview-link.is-warning>span{color:var(--gold)}.billing-summary{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-bottom:16px}.billing-summary article{padding:18px;border:1px solid var(--line);border-radius:14px;background:rgba(255,255,255,.018)}.billing-summary span,.billing-summary strong{display:block}.billing-summary span{color:var(--muted);font-size:.64rem;font-weight:800;letter-spacing:.1em}.billing-summary strong{margin-top:9px;font-size:1.35rem}.admin-directory{display:grid;gap:10px;margin-top:16px}.directory-card{display:grid;grid-template-columns:auto minmax(220px,1.4fr) .5fr .8fr .4fr;align-items:center;gap:18px;width:100%;padding:18px;border:1px solid var(--line);border-radius:15px;color:var(--text);background:rgba(255,255,255,.018);text-align:left;font:inherit;cursor:pointer}.directory-card:hover{border-color:rgba(101,225,205,.28);background:rgba(101,225,205,.035)}.directory-card>span{display:grid;gap:4px}.directory-card small{color:var(--muted);font-size:.7rem}.directory-icon{display:grid!important;width:38px;height:38px;place-items:center;border-radius:11px;color:var(--mint);background:rgba(101,225,205,.08)}.directory-empty{padding:36px;border:1px dashed var(--line);border-radius:15px;color:var(--muted);text-align:center}.settings-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}.settings-card{padding:20px}.settings-card h2{margin:10px 0 5px}.settings-card p{margin:0 0 18px;color:var(--muted)}.settings-actions{display:flex;flex-wrap:wrap;gap:8px}.admin-directory .ops-table-panel{margin-top:0}

@media(max-width:1100px){.client-detail{grid-template-columns:1fr}.client-detail>*{grid-column:1}.admin-control-grid{grid-template-columns:1fr 1fr}.admin-control-grid .wide{grid-column:1/-1}.overview-actions,.billing-summary{grid-template-columns:1fr 1fr}.directory-card{grid-template-columns:38px minmax(180px,1fr) auto auto auto;gap:12px;padding:14px}.directory-card .health{grid-column:auto}.settings-grid{grid-template-columns:1fr}}
@media(max-width:760px){.ops-shell{padding-left:0}.admin-rail{position:fixed;inset:auto 0 0;width:100%;height:70px;flex-direction:row;padding:5px 6px;border:0;border-top:1px solid var(--line)}.admin-logo,.admin-cabinet{display:none}.admin-rail nav{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));width:100%;gap:2px;margin:0}.admin-rail nav a{min-width:0;padding:5px 1px}.admin-rail nav a span{font-size:0}.admin-rail nav a span::after{content:attr(data-short);font-size:9px;letter-spacing:-.02em;line-height:1.1;text-align:center;white-space:nowrap}.ops-topbar{min-height:64px;padding:0 12px}.ops-owner>span:first-child{display:none}.client-dialog{width:100%;max-height:100vh;border-radius:0}.admin-control-grid{grid-template-columns:1fr}.admin-control-grid .wide{grid-column:auto}.overview-actions,.billing-summary{grid-template-columns:1fr}.directory-card{grid-template-columns:auto 1fr}.directory-card>span:nth-child(n+3){grid-column:2}body{padding-bottom:70px}}

/* Admin-only light workspace; the navigation rail stays graphite. */
:root {
  color-scheme: light;
  --bg: #f2f6f7;
  --surface: #fff;
  --surface-2: #f6f9f9;
  --surface-3: #eaf2f2;
  --surface-rgb: 255,255,255;
  --ink-rgb: 25,43,49;
  --accent-rgb: 20,119,117;
  --accent-solid: #147775;
  --on-accent: #fff;
  --accent-soft: #e8f5f3;
  --line: #dce7e8;
  --line-strong: #bbced0;
  --text: #21323a;
  --muted: #596e77;
  --muted-2: #687e86;
  --mint: #0a716e;
  --mint-soft: #0a716e;
  --gold: #92611c;
  --danger: #ab3546;
  --shadow: 0 18px 50px rgba(26,52,58,.08);
}
html, body { background: var(--bg); }
.ops-shell { background: var(--bg); }
.ops-topbar { background: #fff; }
.admin-rail { border-color: #26383c; background: #17252a; }
.admin-logo { color: #8ce4d4; border-color: #365a59; background: #22383b; }
.admin-rail nav a, .admin-cabinet { color: #b5c7c9; }
.admin-rail nav a:hover, .admin-rail nav a.is-active { color: #a9ede1; border-color: #345e5b; background: #25413f; }
.admin-cabinet { border-color: #3a4e50; }
.economics-strip, .overview-link, .billing-summary article, .directory-card,
.client-summary-grid article, .client-section, .decision-card { background: #fff; }
.incident-list, .usage-grid { background: var(--line); }
.incident, .incident-empty, .usage-grid article { background: #fff; }
.incident:hover, tbody tr:hover, tbody tr:focus, .directory-card:hover, .overview-link:hover { background: #f1f8f7; }
.payment-provider-panel { background: #f1f9f8; }
.notification-panel, .decision-card { background: #fffaf1; }
.backup-panel { background: #f3f8fc; }
th { color: var(--muted); background: #f6f9f9; }
td { color: var(--muted); border-color: var(--line); }
.client-dialog, .step-up-dialog { background: #fff; box-shadow: 0 30px 90px rgba(20,38,42,.22); }
.client-dialog::backdrop, .step-up-dialog::backdrop { background: rgba(20,35,39,.45); }
.step-up-dialog input, .step-up-dialog textarea, .emergency-control input, .support-control input,
.support-control select, .status-control input, .admin-control-grid input,
.admin-control-grid select, #template-form input, #template-form select,
#template-form textarea, .support-result { color: var(--text); background: #fff; border-color: var(--line-strong); }
.step-up-dialog .button-primary { color: #fff; border-color: var(--mint); background: var(--mint); }
.step-up-dialog textarea { width:100%; min-height:96px; padding:10px 12px; border:1px solid var(--line-strong); border-radius:8px; font:inherit; resize:vertical; }
.step-up-dialog textarea:focus { outline:2px solid var(--mint); outline-offset:2px; }
.button-danger { color: var(--danger); border-color: #ecc8ce; background: #fff1f2; }
.health, .payment-provider-actions .ops-state.is-off { background: #edf2f3; }
.usage-grid article > span { background: #e6eeee; }
#template-list { background: #f8fafa; }
.client-page-heading { margin: 0 0 20px; }
.client-page-heading h1 { margin: 12px 0 4px; font-size: clamp(1.8rem,3vw,2.7rem); letter-spacing: -.045em; }
.client-page-heading p { margin: 0; color: var(--muted); }
.client-back { display: flex; width: max-content; margin-bottom: 18px; color: var(--mint); font-size: .82rem; font-weight: 750; text-decoration: none; }
.client-back:hover { text-decoration: underline; }
.client-tabs { display: flex; gap: 6px; margin-bottom: 18px; padding: 5px; overflow-x: auto; border: 1px solid var(--line); border-radius: 14px; background: #fff; scrollbar-width: thin; }
.client-tabs button { flex: 0 0 auto; min-height: 39px; padding: 0 13px; border: 1px solid transparent; border-radius: 10px; color: var(--muted); background: transparent; font: inherit; font-size: .76rem; font-weight: 750; cursor: pointer; }
.client-tabs button:hover { color: var(--mint); background: var(--surface-2); }
.client-tabs button.is-active { color: var(--mint); border-color: #cce5e2; background: #eaf6f4; }
.client-tabs button:focus-visible, .client-back:focus-visible { outline: 2px solid var(--mint); outline-offset: 2px; }
.client-page .client-detail { display: grid; grid-template-columns: repeat(2,minmax(0,1fr)); gap: 14px; padding: 0 0 48px; overflow: visible; }
.client-page .client-detail > :not(.is-hidden):only-child { grid-column: 1/-1; }
.client-page .client-detail > [data-client-section="overview"],
.client-page .client-detail > [data-client-section="subscription"],
.client-page .client-detail > [data-client-section="history"],
.client-page .client-detail > [data-client-section="incidents"] { grid-column: 1/-1; }
.ops-table-tools { display: flex; align-items: stretch; flex-direction: column; gap: 14px; }
.ops-table-tools > div:first-child { flex: 0 0 auto; }
.ops-filters { display: grid; grid-template-columns: minmax(180px, 1.5fr) repeat(3,minmax(120px,1fr)); width: 100%; min-width: 0; }
.ops-filters .search-field { min-width: 0; }
.plan-catalog { display: grid; grid-template-columns: repeat(auto-fit,minmax(205px,1fr)); gap: 10px; padding: 16px; }
.template-page { max-width: 1240px; margin: 0 auto; }
.incident-filters { display: grid; grid-template-columns: repeat(3,minmax(0,1fr)); gap: 10px; padding: 14px 18px; border-bottom: 1px solid var(--line); }
.incident-filter-panel > summary { display:none; }
.incident-filters label { display: grid; gap: 6px; color: var(--muted); font-size: .72rem; font-weight: 750; }
.incident-filters select { width: 100%; min-width: 0; padding: 9px 11px; border: 1px solid var(--line); border-radius: 10px; background: var(--surface); color: var(--text); font: inherit; }
.incident-filters input { width: 100%; min-width: 0; padding: 9px 11px; border: 1px solid var(--line); border-radius: 10px; background: var(--surface); color: var(--text); font: inherit; }
.audit-filters { display: grid; grid-template-columns: minmax(180px,1fr) minmax(160px,220px); gap: 10px; padding: 14px 18px; border-bottom: 1px solid var(--line); }
.audit-filters label { display: grid; gap: 6px; color: var(--muted); font-size: .72rem; font-weight: 750; }
.audit-filters input,.audit-filters select { width: 100%; min-width: 0; padding: 9px 11px; border: 1px solid var(--line); border-radius: 10px; background: var(--surface); color: var(--text); font: inherit; }
.notification-history { margin-top: 16px; }
.notification-history > header { padding: 18px 20px; border-bottom: 1px solid var(--line); }
.notification-history h2 { margin: 5px 0; }
.notification-history p { margin: 0; color: var(--muted); }
.template-workspace { overflow: hidden; border: 1px solid var(--line); border-radius: 18px; background: var(--surface); box-shadow: var(--shadow); }
.template-workspace > header { align-items: start; }
.template-layout { min-height: 0; }
#template-form { min-width: 0; overflow: visible; }
#template-form > label { display: grid; gap: 7px; margin-bottom: 14px; }
#template-mission { min-height: 108px !important; font-family: inherit !important; font-size: .92rem !important; }
#template-advanced { margin: 14px 0; padding: 13px; border: 1px solid var(--line); border-radius: 12px; }
#template-advanced summary { cursor: pointer; font-weight: 700; }
#template-advanced .caption { margin: 10px 0; }
#template-advanced label { display: grid; gap: 8px; }
@media (max-width: 680px) {
  .incident-filter-panel > summary { display:block; padding:12px 18px; color:var(--mint); font-size:.82rem; font-weight:750; cursor:pointer; border-bottom:1px solid var(--line); }
  .incident { grid-template-columns:9px minmax(0,1fr); gap:8px 10px; }
  .incident-meta { grid-column:2; display:flex; align-items:center; justify-content:space-between; width:100%; }
  .incident-filters { grid-template-columns: minmax(0,1fr); }
  .audit-filters { grid-template-columns: minmax(0,1fr); }
  .template-layout { grid-template-columns: minmax(0,1fr); }
  .template-workspace > header { flex-wrap: wrap; padding: 20px 18px; }
  #template-form { padding: 18px; }
  #template-list { min-width: 0; }
  .template-actions { flex-wrap: wrap; }
  .template-actions button { flex: 1 1 180px; }
}
.plan-catalog article { padding: 15px; border: 1px solid var(--line); border-radius: 12px; background: var(--surface-2); }
.plan-catalog article div { display: flex; justify-content: space-between; gap: 8px; }
.plan-catalog article strong, .plan-catalog article b { color: var(--text); }
.plan-catalog article small { color: var(--muted); }
.plan-catalog article p { margin: 10px 0 0; color: var(--muted); font-size: .75rem; }
.plan-catalog article > small { display: block; margin: 9px 0; }
.plan-catalog article button { width: 100%; margin-top: 5px; }
.plan-edit-dialog { width: min(620px, calc(100vw - 24px)); }
.plan-edit-dialog form { max-height: min(82vh, 760px); overflow-y: auto; }
.plan-edit-grid { display: grid; grid-template-columns: repeat(2,minmax(0,1fr)); gap: 12px; }
.plan-edit-grid label { min-width: 0; }
@media (max-width: 600px) { .plan-edit-grid { grid-template-columns: 1fr; } }
@media (max-width:760px) {
  .admin-rail { border-color: #26383c; background: #17252a; }
  .admin-rail { height: 92px; }
  .admin-rail nav { grid-template-columns: repeat(4,minmax(0,1fr)); grid-template-rows: repeat(2,1fr); }
  .admin-rail nav a { gap: 1px; padding: 2px 1px; }
  .admin-rail nav a b { font-size: 13px; }
  .admin-rail nav a span::after { font-size: 9px; }
  body { padding-bottom: 92px; }
  .client-page .client-detail { grid-template-columns: 1fr; }
  .client-page .client-detail > * { grid-column: 1/-1; }
  .ops-table-tools { align-items: stretch; flex-direction: column; }
  .ops-filters { grid-template-columns: 1fr 1fr; }
  .ops-filters .search-field { grid-column: 1/-1; }
}
.client-overview { display:grid; grid-template-columns:repeat(3,minmax(0,1fr)); gap:10px; grid-column:1/-1; }
.client-overview button { min-width:0; padding:17px; border:1px solid var(--line); border-radius:16px; color:var(--text); background:#fff; text-align:left; font:inherit; cursor:pointer; transition:border-color .15s,transform .15s,box-shadow .15s; }
.client-overview button:hover { border-color:#9dcfca; box-shadow:0 8px 24px rgba(26,52,58,.07); transform:translateY(-2px); }
.client-overview button:focus-visible,.client-incident-list a:focus-visible { outline:2px solid var(--mint); outline-offset:2px; }
.client-overview span,.client-overview strong,.client-overview small { display:block; }
.client-overview span { color:var(--mint); font-size:.64rem; font-weight:850; letter-spacing:.12em; }
.client-overview strong { margin:10px 0 5px; font-size:.88rem; }
.client-overview small { color:var(--muted); font-size:.72rem; }
.client-incident-list article.is-focused { margin:5px -10px; padding:12px 10px; border:1px solid #d2aa73; border-radius:11px; background:#fff8ec; }
.ops-assistant-list article.is-focused { border:1px solid #9dcfca; border-radius:11px; background:#f1f9f8; }
.client-incident-list a { display:inline-block; margin-top:8px; color:var(--mint); font-size:.72rem; font-weight:750; text-decoration:none; }
.client-incident-list a:hover { text-decoration:underline; }
.audit-technical { margin-top:4px; color:var(--muted); font-size:.7rem; }
.audit-technical summary { width:max-content; cursor:pointer; }
.audit-technical small { display:block; max-width:210px; overflow-wrap:anywhere; }
@media (max-width:760px) { .client-overview { grid-template-columns:1fr; } }